Confidentiality Policy

Canopy wishes to inform you about the practices it implements to protect personal information it collects, in strict compliance with the General Data Protection Regulation (GDPR - European Regulation 2016/679).

Please note that “Personal Information” is also used as a synonym for “Personal Data” within the meaning of European Regulation 2016/679.

This  Confidentiality policy aims to explain the following:
The site’s policy on cookies;
  • How your personal information is collected and processed. Personal information includes any data that can identify you (e.g., name, first name, age, postal address, email address, location, or IP address);
  • Your rights regarding this information;
  • Who is responsible for processing the personal information collected and handled.

Cookie Policy

The Canopy website does not use cookies. For navigation tracking, the Canopy website uses Plausible Analytics.

This tool does not use cookies and does not collect any personal data. It is a privacy-friendly web analytics tool.

What personal information is collected?

When you visit the Canopy website and choose to provide personal information, we collect the following personal information with your consent:

  • Name, First Name
  • Email Address

How is your personal information collected?

If you are a visitor to the Canopy website, your personal information may be collected through the following methods:

  • When you provide information via the contact form.
  • When you submit information through the newsletter subscription form.

How does Canopy process your personal information?

Canopy treats all personal data and other received information as confidential. When you complete an information form, the data you provide to Canopy includes your name and email address. This information is used for the following purposes:

  • To respond to your inquiry.
  • To inform you about the project.
  • To send you the newsletter.

Canopy stores your personal information in an information technology system to facilitate management and follow-up with its clients.

Does Canopy share your personal information?

5.1. If you are a visitor to the Canopy website, the personal information collected by the website is not shared with any third party and is only processed by Canopy.

How long is personal information retained?

6.1. If you are a visitor to the Canopy website:
The personal information collected by Canopy will be stored in its computer systems under reasonable security conditions for a period of 5 years.

Where is personal information hosted?

Our website is hosted by Webflow, whose headquarters are located at the following address:
398 11th Street, Floor 2, San Francisco, CA 94103.

Who is responsible for processing personal information?

The individual responsible for processing personal information is Natasha Bowser, the Program Manager.
They can be contacted by email Monday, Tuesday, Thursday, and Friday, 08:00-16:00 (ET) at the following address: info@canopytraining.ca 

8.2. Responsibilities of the Personal Data Processing Officer

The officer is committed to protecting the personal information collected, not sharing it with third parties without prior notice, and respecting the purposes for which the data was collected.

Additionally, the officer is committed to notifying you in case of rectification or deletion of personal information unless doing so would involve disproportionate efforts, costs, or formalities.

If the integrity, confidentiality, or security of your personal data is compromised, the officer agrees to inform you by any appropriate means.

Right to object and withdrawal

9.1. If you are a visitor to the Canopy  website:

You have the right to object to the processing of your personal information on the website. You also have the right to request the removal of your personal data from lists such as the newsletter mailing list.

To object to the processing of your personal information or request its removal, you can follow one of these steps:

  • If you are subscribed to our newsletter and wish to unsubscribe, click the “Unsubscribe” link at the bottom of the email.
  • Alternatively, you can send an email to the personal data processing officer (info@canopytraining.ca) with the subject of your request clearly stated.

Right of access, correction, and deletion

10.1. If you are a visitor to the Canopy website:

If you wish to update, modify, or request the permanent deletion of information concerning you, please send an email to the personal data processing officer (info@canopytraining.ca) with the subject of your request clearly stated.

Confidentiality and security

The personal information we collect is stored in a secure environment. Canopy guarantees that any person acting under its authority is obligated to maintain the confidentiality of personal data processing. All individuals employed by or working for the Canopy project, as well as the Canopy project itself, are bound to confidentiality.

To ensure the security of your personal data, we implement the following measures:

  • SSL (Secure Sockets Layer) protocol.
  • Automatic backups.
  • Firewalls.

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the security of your transactions. However, as no mechanism provides absolute security, there is always some level of risk when transmitting personal information over the internet.

Changes to the confidentiality policy

This Confidentiality policy can be accessed at any time at the following address: canopytraining.ca.

We reserve the right to modify it to ensure compliance with applicable laws.

We encourage you to regularly review this Confidentiality policy to stay informed of any updates. However, in the event of substantial changes, we will notify you as follows:

  • By email to the address provided by the user.

The last updates to this  Confidentiality Policy were made on 13 November 2025.